When purchasing items for your business, refunds are not allowed. However exchanges or store credit are allowed on regular price items only. NO REFUNDS ARE ALLOWED. 

How long is processing time? Processing time is three business days or less. 

How long is shipping time? UPS is our shipping services and delivery time is 3-5 business days. Please check your tracking number frequently due to this processing time can vary. If your package was lost or says delievered and you did not recieve. Please contact UPS right away to track your package. 

When do I recieve my virtual class or vendor list? An email will be sent with a downloadable link. Please wait 24-48 hours for this link to be sent to you. ALL SALES ARE FINAL FOR CLASSES AND VENDOR LIST.

How long is the wait for preorders? Wait time for preorders is 20 business days. Weekends are not included with this wait time.